Emma Social recap: The Customer Service edition
Today is the last day of National Customer Service Week, but here at Emma, we like to live every week like it's National Customer Service Week (along with National Quirky Yet Stylish Glasses Week and National Underappreciated Dinosaurs Week, of course). That's because we believe we have some of the best customers and one of the best customer support teams on the planet. But don't just take our own self-back-patting word for it. Here's what a few of you nice folks had to say:
If you're not using @emmaemail for your email marketing, get with the program. Their customer service has yet to disappoint #localfriends
— Amerigo Restaurants (@AmerigoTN) October 10, 2014 Thanks @emmaemail for the hand-written note (Roxanne)! Thoughtful and much appreciated. Love you guys! #customerservice
— Wait & Co. (@WaitandCo) September 30, 2014 I am in love with the customer service at @emmaemail. Emailing me back late at night because I had an issue. David rocks!
— Kate Whiting (@_edukate_) September 30, 2014 Thanks @emmaemail rep Paul for walking me thru my #questions! Your #customerservice #support is #stellar. #technicalsupport #WOW #impressed
— Jennifer Rowland (@jro310) September 24, 2014
If you have questions, like to geek out about email marketing or just want to exchange favorite cat GIFs, be sure to swing by Emma Community to chat with our fantastic customer support team. And in keeping with the theme, we're serving up a whole bunch of helpful articles and fun links this week. Enjoy!
Best practices
Spruce up your emails for fall with tailor-made templates
The Hollywood secret to writing addicting opt-in copy
Five email mistakes even the experts make
Emma news
We were named one of Outside Magazine's Best Places to Work!
On a related note, we're hiring!
Coming soon: expanded email automation powered by Emma
Fun finds
The essential emoji translation guide
18 best branded Vines from September
The Madden GIFerator is viral content marketing at its best
Our most popular tweet of the week
Happy and proud to be named #28 in @outsidemagazine's 100 Best Places to Work! https://t.co/ldfkQd0FK0
— Emma, Inc. (@emmaemail) October 7, 2014
A favorite from our own feed
The @CMIContent 8 Second Challenge #webinar w/ @emmaemail today? #Strong. Great content - my brain will be buzzing for hours. #cmworld
— Lauren Taylor (@LaurenTayTweets) October 8, 2014+++
Follow along in real time on Twitter, Facebook and Instagram!
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