The numbers
With more than 20 years of email marketing expertise, Emma Professional Services is trusted by thousands of brands to deliver real results. Our team of specialists consistently earns top customer satisfaction scores and glowing reviews. We don’t just provide services, we become a true extension of your team.
years of experience
CSTAT score
hours of service provided
Services designed for your team
From onboarding to advanced strategy, Emma Professional Services gives you direct access to the experts behind your success. Whether you’re launching your first campaign or scaling a sophisticated program, we tailor every engagement to your goals. We ensure you get exactly the support you need, when you need it.
Every engagement starts with a strategic discovery call, where we learn your goals, assess your account, and recommend the right mix of services. From there, we deliver a custom plan and quote, built specifically for your team.
With over 20 years of experience, industry-leading customer satisfaction, and consistently high customer ratings, you can trust our team to deliver results that move your marketing forward.
Get up and running quickly and confidently. We’ll handle the heavy lifting, from importing and organizing your contacts to configuring your account and training your team. We make sure you can start sending with confidence.
Build skills, confidence, and independence across your team. From quick-start sessions to in-depth trainings, we help you master everything from segmentation to automation and campaign strategy.
Flexible, on-demand access to Emma specialists who act as an extension of your team. Whether you need strategic guidance, hands-on execution, or ongoing support, Expert Hours give you the expertise to move faster and get more from your account.
Create emails that look as good as they perform. From custom templates to design reviews, our experts help you elevate your brand, improve engagement, and follow email design best practices.
Solve complex challenges with confidence. Whether it’s integrations, automation workflows, or advanced account configuration, our technical experts help you get it done right.
Maximize inbox placement and protect your sender reputation. We help you optimize list health, sending practices, and performance to ensure your emails reach your audience.
Next steps: what to expect from our team
All services begin with a strategic touchpoint to ensure every engagement is aligned to your goals and built for success.
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Emma offers a full range of professional services to support your email marketing. Anything from onboarding and training to design, technical support, deliverability, and ongoing Expert Hours. Every service is tailored to your goals so you get exactly the support you need.
Every engagement starts with a discovery call. We’ll learn about your goals, challenges, and team structure, then recommend the best mix of services for your needs—no guesswork required.
Expert Hours give you flexible, on-demand access to Emma specialists who can support strategy, execution, and optimization. You can purchase hours as a one-time package or ongoing support, and use them for everything from automation and segmentation to reporting and integrations.
No—many of our services, including Expert Hours, are flexible. You can choose one-time support or ongoing engagements depending on what works best for your team and goals.
See how Emma helps you create, optimize, and send email campaigns with confidence.