Introducing Internal Sending: Secure, Reliable Communication for Your Organization

We're excited to announce that Emma now features a new Internal Sending subaccount type for our Corporate customers! This specialized account type is designed to solve a critical challenge many organizations face: ensuring that essential, internal communications always reach their intended audience without the risk of accidental unsubscribes.

The Problem We're Solving

When organizations need to send important messages to employees, students, or other internal audiences, the stakes are high. Whether it's a compliance notice, policy update, shift schedule, or emergency alert, these communications must be delivered reliably. But traditional marketing email accounts include unsubscribe links and preference management options that can lead to missed messages when recipients accidentally opt out of critical updates.

Until now, organizations had to navigate complex workarounds or manual compliance processes to send internal communications safely. But that changes today!

What Makes Internal Sending Different

Internal Sending subaccounts are purpose-built for informational emails sent to recipients with domains you own—like @company.com or @students.university.edu. Here's what sets them apart:

No Unsubscribe Links: Internal emails automatically exclude unsubscribe and manage preferences links from footers and inbox headers, ensuring critical messages can't be accidentally blocked.

Domain-Verified Security: Contacts must match your DKIM-verified domain, guaranteeing messages only go to your organization's own audiences. This built-in safeguard prevents misuse while eliminating the need for manual compliance approvals.

Peace of Mind: Send emails with confidence knowing that essential communications—from HR announcements to student schedules—will reach everyone who needs them.

Real-World Applications

Internal Sending shines in scenarios where reliable delivery is non-negotiable:

• Educational Institutions: Deliver class schedules, campus alerts, and administrative updates to students and faculty
• Healthcare Organizations: Send shift assignments, protocol changes, and compliance notifications to staff
• Corporations: Share HR policy updates, benefits information, and company-wide announcements with employees
• Any Organization: Communicate time-sensitive or mandatory information without delivery concerns

Built for Emma Corporate Customers

Internal Sending is available exclusively to customers on the Emma Corporate package. It counts toward your organization's overall subaccount limit and integrates seamlessly with your existing workflows. Templates and campaigns shared from parent accounts to Internal subaccounts automatically have unsubscribe links removed, preventing errors and streamlining your process.

Ready to Get Started?

If you're an Emma Corporate customer, you can begin using Internal Sending today. Simply create a new Internal subaccount and follow the setup process. For detailed instructions, visit our support article.

Questions? Our support team is ready to help you make the most of this powerful new feature. Welcome to a simpler, more secure way to keep your organization connected.