Garden & Gun

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“Emma really gets what our needs are, which saves me a ton of time in creating emails that connect with our readers.”

kim alexander

DIGITAL MEDIA DIRECTOR

Industry: hospitality

About Garden & Gun

Garden & Gun is a Southern lifestyle brand, anchored by its award-winning magazine and boasting more than one million readers.

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Garden & Gun beats the goldfish attention span.

Most email marketers fight a constant battle to attract and keep their audience’s attention. (Did you know that the average adult’s attention span is only 8 seconds? That’s less than that of a goldfish, friends.)

Not Garden & Gun. The Southern lifestyle brand, anchored by its award-winning magazine, boasts a national audience of more than one million passionate and engaged readers. The G&G brand also has a vibrant online offering, including a blog, online store and email newsletter, Talk of the South.

Kim Alexander, digital media editor for Garden & Gun, faces a different challenge: how to keep all those hungry goldfish, er, readers engaged with enough original content while also growing G&G’s audience. She turned to Emma.

“Emma really gets what our needs are which saves me a ton of time in creating emails that connect with our readers and look and feel very much on brand,” says Kim.

 

List growth + great design = results.

Since partnering with Emma in 2011, G&G has grown their email list by nearly 40% and has open and clickthrough rates well above industry standard. Plus, traffic to their website quadruples after sending one of their emails. Now those are results that get your attention.

The takeaways.

Know your audience. G&G has a highly engaged audience of readers that is hungry for new content. Because of this, G&G’s emails are heavier on copy than most brand mailings. Don’t be afraid to survey your audience and split test subject lines to identify their preferences. It’ll help you enhance their experience and engagement with your brand.

Pay attention to list growth. Your email marketing is only as good as the quality of your list. Always look for opportunities to add subscribers by including a signup form across your brand’s digital channels or by collecting email addresses at your store or events. Looking for more ideas to grow your list? We’ve got you covered.

“We are at heart a print publication, but we only print six times a year,” said Kim. “So we use email to stay in touch with our readers and drive traffic to our website.”

Never miss an opportunity to grow your list.

The average email list will shrink by 30% every year, so it’s critical to find ways to continually grow your list. At G&G, a healthy email list has a direct effect on their bottom line. Kim explains, “We sell advertising space in our emails and offer advertisers the ability to create a sponsored edition of our newsletter, so our email list helps drive revenue.”

To increase their list, G&G collects email addresses across several platforms. They embed a signup form on every page of their website and blog, highlight Talk of the South in the magazine and give every new subscriber the option to opt-in.

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Email design is part function, part form and all style.

List growth is also about keeping your existing subscribers’ attention through relevant content and eye-catching design.

As an extension of their brand and magazine, Talk of the South provides subscribers with original, exclusive content each week. This not only increases the likelihood that their readers will open and click through to the website, but also that they will share it with potential new subscribers.

This poses a unique design challenge for G&G. They need to incorporate a healthy amount of content and reserve space for advertisers in an email that also meets the high-design standard that their magazine is known and loved for. Until recently, Kim was the sole creator of G&G’s emails – and there are a lot of them – so she appreciates Emma’s customizable templates and custom design services.

“Emma really gets what our needs are which saves me a ton of time in creating emails that connect with our readers and look and feel very much on brand,” says Kim.

 

By The Numbers 

40%

list growth

1M

total readership

400%

traffic increase

TOOLKIT

An entire team of email specialists obsessed with driving the results you care about.

Test up to 3 subject lines and we’ll fire off the one that performs best with your audience.

Our Case Studies 

We love our customers & they love us, too! 

Not only did using Emma help us improve our emails – it also helped us tailor programs to better meet the needs and interests of our students.

Angie & Collin

Assistant Director of Student Activities, Student Affairs

Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.

Ben E.

Director of Communication, Higher Education

The fact that our store managers are able to log into Emma and feel comfortable creating emails really means a lot. That, plus the approvals process have saved us a ton of time and keep the brand on point—which is crucial.

Carl Dickerson

Digital Content Strategist

Emma has been a helpful tool for our organization. We recognize that students get inundated with emails so using Emma allows us to be more strategic and create messages that are more engaging to students.

Christian B.

Director of Housing, Higher Education

The best thing about Emma is that it is one of the most influential platforms for marketing and comes with great features. You cannot resist its impeccable ability to boost sales through the best email transactions.

James C.

Digital Marketing Manager

Emma allows you to send blast emails to different audiences. Emma’s “Segments” allow you to slice your contact list into different segments based on different criteria. Creating emails is fairly easy and it’s not too hard to make something look good. We use Emma to send ~ 300K emails at a time, which it does well.

Jeremy A.

Project Coordinator

The approvals dashboard has really knocked it out of the park: It saves us so much time and makes it seamless to manage over 1,000 studio newsletters each month.

Meredith Parks

Marketing Strategist

Emma enables us to design email campaigns that consistently reflect our organization’s brand, while also making it simple to switch between different templates tailored to various audiences. The insight dashboards provide valuable analytics, and the builder itself is both intuitive and user-friendly.

Katie M.

Marketing Manager

We are much happier with it in comparison to our formal software Constant Contact – the customer service is just more responsive, and the interface is so easy to use that we are able to have interns use with little direction.

Monica S.

Marketing, Marketing and Advertising

I really like the email editors and ability to create segments based on your data. The Emma team is great about helping set up external APIs in order for your data to get automatically added into their system.

Nikki R.

Digital Marketing Manager

The thing I like most about Emma is how easy things are to manage. The UI is laid out in a way that makes it very straightforward to get what you need to do, done.

Trevor A.

Founder, Marketing and Advertising

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Want to see how they did it?

Get a demo with an Emma expert today! Or give us a call 800.595.4401

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