We’re in this together

12 Days of email tips: On the tenth day...

On this tenth day of our 12 Days of Email tips, we’re taking a break from email to talk about togetherness, community, and helping your fellow Emma users.

Be a joiner

Forty-three percent of us have joined an online brand community at some point or another. Why do we do it? A recent study reports we’re motivated by desires to be the first to hear about product news and influence the direction of the products and brands we care about.

Yep, that sounds about right, and it’s exactly why you should join Emma Community, which we launched a little earlier this year with great success. It’s become the place to share your ideas for making Emma better and get regular reports from Emma product developers about what’s in the works. Join us, won’t you?

A recent idea posted in Emma Community

Get help from (and provide help to) your fellow Community members

Emma Community is also where you get can a quick hand with your Emma account and draw from the collective knowledge of our in-house experts and other customers.

Easily search previously answered questions to see if your Q had been A’d, and post new questions for Emma’s support team.

Don’t be surprised if a fellow user chimes in to assist, though, because that kind of helpfulness is what Emma Community – this holiday season and beyond – is all about.