Customer service that’s all about your success.

We’re here for you. Speedy replies to your emails and phone calls. Personalized welcome tours with expert advice. Even Concierge services for when you’re short on time or staff.

All from super-smart, super-kind people who believe customer service is an art form (and have the awards to show for it).

Get award-winning email marketing service. Recognized by the American Business Awards (Winner: 2012 Gold Stevie), the Inner City 100, Small Giants, Inc. 5000 and Nashville Business Journal's Best Places to Work.
Get award-winning email marketing service. Recognized by the American Business Awards (Winner: 2012 Gold Stevie), the Inner City 100, Small Giants, Inc. 5000 and Nashville Business Journal's Best Places to Work.
Get award-winning email marketing service. Recognized by the American Business Awards (Winner: 2012 Gold Stevie), the Inner City 100, Small Giants, Inc. 5000 and Nashville Business Journal's Best Places to Work.

Concierge Services for in-depth email marketing help and advice

When you're short on time and staff or want a dedicated expert by your side, enlist our Concierge Desk. We'll tackle your to-dos for you and offer up expert advice to turbocharge your email marketing.

Peruse our menu of paid Concierge services:

Quick start

  • List import $99, 1–2 business days We'll import and organize your subscribers for you.

  • Email creation $99, 1–2 business days Hand over your images and copy, and we'll assemble a send-ready email for you in our drag & drop editor.

  • Import, creation, review $199, 1–2 business days We'll provide list import and email creation services, and then we'll review your results and share insights.

Template design

  • Tailored template $149-$249, 1–2 business days We'll customize any single readymade template with your brand's colors, logo, text styles and social media links.

  • Custom template $399, 2–3 business days We'll use your brand assets to create a single custom-designed template that's optimized for mobile and uniquely yours.

  • Multiple templates Custom pricing, 3–4 business days Save when you order a set of templates that meets the needs of multiple brands, entities or programs in your account.

Automation

  • Integrations Starting at $49, 3–4 business days We'll connect your Emma account with any CRM (like Salesforce.com) or web-based service with which Emma has an existing integration.

  • Autoresponders Starting at $99, 1–2 business days We'll set up an email autoresponder to trigger on your subscribers' signups, birthdays or other actions. We can even set up a series of autoresponders based on your marketing strategy.

  • Audience segmenting $99-$199, 1–2 business days We'll set you up for targeted messaging with dynamic audience groups that update automatically as subscriber information changes.

Emma brings new meaning to the word 'service.' Every time I have a question, they respond immediately and go out of their way to make sure my email blast is beautiful.
Zack Kinslow, Art Directors Club
@advertisingweek
@BonitaJames
@JHuppenthal
@red_shamrock
@MandyBee
@ClaireMonahan
Emma's customer service all-around has been exceptional. I've been in contact with several of the big-name email marketing companies, and no one has gone the extra mile like Emma has.
Len Hendricks, Earth Advantage Institute

Meet the people behind Emma

Email Marketing in Style
Experience Emma now
Experience Emma now
First, choose the Emma product that's right for you