Emma account how-to
All about Response
Here's where you'll learn how your audience is responding to the campaigns you've sent. Use this section to learn more about each activity Emma is tracking, including opens, clicks, forwards, bounces and opt outs.
- New customer guide - All the steps you need to set up your account and send your first mailing
- Response overview - The anatomy of the response page
- Interactive charts - How to read and use Emma's interactive charts
- Understanding your mailing response numbers - Reviewing opens, clicks, shares, new signups and opt outs
- Exporting your mailing response to Excel - Viewing your mailing response in Excel
- Saving mailing results as searches - Targeting people who opened, clicked, or bounced
- Comparing multiple mailings - See how the numbers stack up among up to 5 mailings
- Publishing your mailing online - Archiving your campaign on the web or in an email
- Managing your trigger results - Viewing results and canceling your triggers
- How to whitelist Emma - What to do if you're not receiving Emma emails internally
- Understanding delivery at the server level - emails sent, received, in progress and bounced
