Emma account how-to
All about Audience
Your audience section is where you'll manage your audience members. You'll create groups, import lists, creates searches and use Emma's signup screen feature to attract new subscribers.
- New customer guide - All the steps you need to set up your account and send your first mailing
- Creating and deleting groups - Setting up your audience groups
- Adding member fields - Saving information about your audience
- Customizing your view - Choosing which fields to display
- Adding individual members - Adding people one-by-one
- Importing audience members - Adding a list of audience members
- Importing the same list twice - Understanding add only and add & update
- Understanding your import totals - Reading your import statistics
- Changing mailing status - Actives, errors, and opt-outs
- Seeing an individual’s response history - Viewing mailing history for a member
- Seeing an individual’s confirmed status - Viewing opt-in confirmation status for a member
- Editing or deleting a member record - Changing an individual's audience information
- Exporting your audience - Creating an Excel or CSV file of your audience
- Opting out audience members - Unsubscribing an individual or group of audience members from within your account
- Moving and copying members among groups - Changing group information
- Creating a dynamic search - Search and segment your audience
- Choosing and updating email preferences - Allowing your audience to choose how often they hear from you and more
- Customizing your signup form - Editing the new subscriber form and messages for new subscribers
- Adding a signup form to your Facebook page - Customizing your signup form to display it on Facebook
