Emma account help & how-to
All about Audience
Your audience section is where you'll manage your audience members. You'll create groups, import lists, creates searches and use Emma's signup screen feature to attract new subscribers.
Customize your audience and database
Emma offers unlimited audience groups and member fields so you can store customized information about your subscribers.
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Adding member fields
Saving information about your audience
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Customizing your view
Choosing which fields to display
Add members to your audience
It's easy to add folks one-by-one, in a group import or by connecting your Salesforce.com account.
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Adding individual members
Adding people one-by-one
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Importing audience members
Adding a list of audience members
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Importing the same list twice
Understanding add only and add & update
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Understanding your import totals
Reading your import statistics
Manage your audience
Keep track of actives, errors and opt-outs. Change group information, search & segment and more.
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Changing mailing status
Actives, errors, and opt-outs
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Seeing an individual’s response history
Viewing mailing history for a member
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Seeing an individual’s confirmed status
Viewing opt-in confirmation status for a member
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Editing or deleting a member record
Changing an individual's audience information
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Exporting your audience
Creating an Excel or CSV file of your audience
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Opting out audience members
Unsubscribing an individual or group of audience members from within your account
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Moving and copying members among groups
Changing group information
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Creating a dynamic search
Search and segment your audience
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Choosing and updating email preferences
Allowing your audience to choose how often they hear from you and more
Work with subscriber signup forms
You can create and customize as many signup forms as you'd like, then post them on your website, blog and social properties.
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Customizing your signup form
Editing the new subscriber form and messages for new subscribers
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Adding a signup form to your Facebook page
Customizing your signup form to display it on Facebook
