John is a member of our customer support team. He joined Emma after a successful stint at Airbnb, where he worked from home — which begs the question, did he rent himself his desk and work area? Brilliant. John has lived and worked in Memphis, Minnesota, Longmont/Denver and the Nashville area, having attended school at nearby MTSU. He's also a certified mentor for children in grades K-6 through a program called Kids Hope USA and dreams of launching his own nonprofit someday — not out of his dislike of profits, but rather out of his like of kids. He also dreams of creating his own beer someday, and that day is now, and many days prior to now and maybe even last Tuesday, as he already brews his own English-style brown ales. John also joins the flush ranks of The Big Lebowski fans at Emma, who seem to be a couple of hires away from staging their own Lebowskifest in the lounge. Hopefully they'll serve English brown ales.