Jamie is a member of Emma's sales team and wears gigantic sunglasses. Not all the time, mind you, just when it's particularly sunny or time to show someone with regular-size sunglasses how it's really done. A native of Texas and attendee of both St. Edward's University and Belmont University, Jamie managed a shoe store (Bandolino) and worked as an account executive at an artist merchandise company (Stuph Clothing) before joining Emma. She lists Raising Arizona as her favorite movie of all time (well done) and lists Combos as her favorite snack (editor's endorsement withheld). And when she's not using her voice to dazzle Emma customers on the phone, Jamie can often be found doing vocal impressions of other people, all of whom invariably end up sounding like a 70-year-old woman from Mississippi. When it comes to vocal impressions, the conventional wisdom goes, do one elderly voice from the Deep South, and do it well.
Mary is part of our customer support team. She is known to eat a huge bowlful of Goldfish every day, which, let's be clear, is not a customer support team requirement. It's simply strongly encouraged, if you catch our drift. She's also into colorful drinks — blue, orange, red, green — you get the idea of drinks and how they can come in different colors — well, Mary's into them. She honed her customer service chops at Genesco (the company behind Journeys shoe stores and other shoe-related businesses), and she honed her interest in music being the daughter of a guitarist who was in Lynyrd Skynyrd. Cool, though still confounding how they slipped so many Ys into the name. When Mary isn't taking great care of Emma customers, she's likely to be designing clothes under her label, Skinny Riot!, watching her adorable son play soccer, or trying to keep up with her giant Great Dane named London. We probably didn't need to say "giant" in front of Great Dane, did we. Fair enough.
Jeffrey is our account development manager, helping us spread the word about Emma's reseller account for universities and creative firms. He joined us from Smoothie King, where he managed three stores, dozens of employees and countless citrus fruits. (Oranges are incorrigible.) An avid motorcyclist, Jeffrey has two regional Enduro titles to his name. Other titles Jeffrey holds: Die-Hard Preds Fan (a ref yelled at him once, so it's been verified), Maker of Best Jello Shots in the World (we won't ask) and Cap'n Monkeypants (okay, we're making them up now). One final note: Jeffrey has met N*SYNC, back when that was a thing, and the editor realizes that the proper spelling of N*SYNC involves both an asterisk and deep, deep shame.
Theresa is part of our sales squad, having joined Emma from Mohawk, where she was part of a slightly more carpet-oriented sales squad. Hence her extensive knowledge of plush, shag, sisal, saxony, berber, and shard. Incidentally, and the Mohawk scientists will tell you this, you shouldn’t try making carpet out of shards of things. A devout Buckeyes fan, Theresa has two cats named Allie and Foxy and 57 cousins named, well, um, how about we just tell you about cousin Tata Young, a singer billed as Thailand’s very own pop sensation, and whose song “Temperature Rising” claims: “You’ve got my temperature rising like El Niño.” Sorry, other Theresa cousins — you’ve just been out-cousined. Theresa holds a Bachelor of Science in Communications from Ohio University in Athens. Not *that* Athens.
Cynthia leads our partner development efforts, working to bring lots of fabulous new partners into the Emma community. A Nashville native and graduate of Harpeth Hall School (and, later, Miami University in Ohio), Cynthia has, in the words of a colleague, a great Southern accent, a contagious laugh and an awesome willingness to jump in and help at any time. Also, if you feel like you may have caught Cynthia's laugh but it's resulting in a rash that started at the elbow and is spreading rapidly in all directions, that's not from Cynthia's laugh and you should really get that checked out, friend. Other habits of Cynthia's that may be contagious: drinking lots of black coffee and the frequent singing that emanates from her general desk area throughout the day. If you think taking away her coffee might lead to less frequent singing, though, you would be wrong. Just think of it as an ongoing Karaoke Night, except it's the kind that shows up right at your desk at work, so there's none of that pesky "going out at night" hassle.
Deborah is our director of inside sales. She holds an MBA and business degree from the University of Tennessee, and she comes to Emma after a decade in the digital marketing world and a semester at Disney World. Deborah assures us she has no plans to make Emma more like Disney World other than installing a giant rotating teacup over by the conference room and encouraging the product team to occasionally dress up in giant mouse costumes and go around freaking people out. That stuff was in the works anyway. But back to Deborah: she's just your typical competitive ballroom dancing half-marathon runner who enjoys traveling the world and watching The Twilight Zone. Rumor has it she can tie her shoelaces in some magical way that doesn't involve a knot. And while she claims her grandfather taught her, most everyone just assumes it was the fairy godmother from Cinderella, given that lady's undeniable track record with magical shoe stuff.
David is a senior member of our sales team and has pretty much locked up the title of Biggest Mets Fan in the Office. (Incidentally, the title of Biggest Maroon 5 Fan remains completely wide open.) A Brooklyn native and NYU grad, David may or may not wear mostly blue-and-orange clothing in honor of the aforementioned Mets, and he may or may not know the pitching staff’s combined ERA for each of the past seven seasons. David also wields a most impressive CD collection from his years managing a Virgin Megastore and Sam Goody store in Greenwich Village, though not so impressive may be the presence of Poison’s Greatest Hits in said collection. What can we say — every rose has its thorn. We’ve been instructed to insert the phrase “Go Mets!” here to avoid having a certain band’s greatest hits disc thrown at us any moment now.
Annie Williams is our senior advisor, bringing her business smarts and Emma know-how to our product, marketing and brand teams. Annie was Emma’s very first employee, beating Allison, our original brand designer, by mere hours in the same way twins can be born at virtually the same time and yet one of them, to use Annie’s terminology, is the total supreme ruler by virtue of having arrived first. If you’re a strategic partner working with Emma, no doubt you’ve met Annie. If you’re a musical theater graduate from St. Louis’s Webster University Conservatory of Theater Arts (known in more casual circles as Webster Conservatory of Theater Arts), you too have probably met Annie. If you're neither of those things, you may not know Annie from Adam — wait, you know Adam? Oh, well then. Prior to joining Emma, Annie was a sales and marketing coordinator of special projects for BMG Entertainment in New York.