Cassie is a member of our Customer Support team. She's also a writer, even among the writerly crowd that is Emma. She was an editor for many years at Business Wire, and she wrote and performed as part of the band Silver Jews until 2009 when that fine band called it quits. For SJ, she did more than write and play bass - planning and managing extensive tours, facilitating merchandise sales, hiring and training employees, coordinating publicity and producing music videos. A band is a business, and if the band happens to involve Jack White, it is likely to be known as One of Fourteen Side Businesses, With Seven More on the Way By Summer. Cassie hails from Louisville, a city she says sounds just fine pronounced any way you choose - Looavull, Looaville or Luhvull (note that Looeeevill isn't on the menu). It was there in the big L that she inherited her grandmother's four-string banjo and her love of horses. Which may be why Cassie becomes suspiciously popular right around Derby time. Get your bets in early this year, folks.