Customer service that’s all about your success.

Get award-winning support plus Concierge desk services when you’re short on time or staff

Popular packages

Starting at $199

Mobile Advantage

Take a fresh approach to your emails by designing for the smallest screen first. We’ll get you up to speed on the latest mobile email trends, create an email in your Emma account that’s optimized for your growing mobile audience and follow up with a shareable resource for your team.

Starting at $249

Welcome Automation Smarts

The first email you send new subscribers sets the tone for your whole relationship (and yes, it’s a relationship). We’ll personally consult with you on the best welcome strategy for your brand, and then create your first welcome email — or a whole series — in your account.

Starting at $199

List Segmentation Success

The most successful marketers know the value of a smartly segmented list. We’ll help you understand how to better use your data to send more personal, relevant emails, and then we’ll create custom segments in your Emma account that will help you get better results right away.

Starting at $299

Performance Workshop

We know the inbox delivery challenges marketers face, and our Performance Workshop takes on each one with gusto. Get personal consultation and hands-on help with list profile assessment, audience segmentation, and using Emma’s comprehensive response reports to inform your next step.

Account services

List import

Starting at $99, 1–2 business days
We’ll import and organize your subscribers for you.

Email creation

Starting at $99, 1–2 business days
Hand over your images and copy, and we’ll assemble a send-ready email for you in our drag & drop editor.

Salesforce integration

Starting at $199, 3-4 business days
We’ll consult with your Salesforce administrator on the benefits of Emma for Salesforce (free in the AppExchange), walk through the setup and train your team on implementation.

Design services

Template tailoring

Starting at $149,
1—2 business days

We’ll customize any single readymade template with your brand’s colors, logo, text styles and social media links.

Custom template

Starting at $399,
2—3 business days

Collaborate with an Emma designer to create a single custom email template that uses your brand assets and has built-in smarts for mobile devices.

Template series

Custom pricing,
3—4 business days

Save when you order a set of templates that meets the needs of multiple brands, entities or programs in your account.