Customer Stories

More than 30,000 organizations around the world use Emma to power their email campaigns and surveys. And though they have different brands and goals, they all share a common desire to bring style, ease and success to their marketing and communication efforts.

These stories show how a few of our customers have shaped Emma's email marketing features into real strategies for their small businesses and non-profits. Take a look at their successes, and then see how Emma can help you tell your story in style.

More about Emma

Say hello to Emma, the email marketing and communications service that's taken a unique approach to web-based software. We think it should be easy to use (goodbye, cluttered interface). It should be made for you (farewell, generic templates). And it should even be fun (see ya around, support phone queue).

When you have Emma, you have built-in values like easy surveys and forms, sophisticated designs, smart features and unusually friendly customer support. It's all about creating, sending and tracking your email campaigns and surveys in style.

Meet AHA!

How a marketing and strategic communications firm extends the conversation with its clients.

We use Emma to stay connected with our clients, agency partners, prospects and friends. We also deliver an industry-specific newsletter to a select group of clients in the financial services sector.

- Sona Pai, editor of AHA!'s email newsletters

Saving time, gaining insights.

Before switching to Emma, AHA! used the mail merge feature in Word and Outlook, a cumbersome process that didn't allow for easy tracking. Now, they've got access to real-time data about who's opening, sharing and clicking through their emails. That saves time and resources.

Emma has been a time-saver for us, and the reporting features allow us to easily share results with the rest of our team.

Focusing on strategy.

AHA! will be the first to tell you that effective writing demands strategic thinking. It's a relief to Sona and her team that they can spend their energy on the content of their newsletters, rather than fiddling with the coding.

The interface makes it easy for us to edit and create email newsletters without having to know HTML.

Sharing valuable information.

The team members at AHA! are experts at using powerful, relevant content to connect their clients to the people who matter most to their success. By enabling Emma's Social Sharing feature, they give their newsletter recipients a way to share what they've learned with their networks on Twitter, Facebook and LinkedIn.

Emma has helped make our brand, personality and creativity visible to multiple audiences while also providing an easy way to share news about AHA! and what we’re up to.