The Emma Blog: Social networks

Emma Social recap: The Digital Summit edition

A roundup of links we loved this week

Digital Summit (a.k.a. #dsum13) was so much fun this year. We met a ton of awesome folks in Atlanta, saw lots of Instagrams and tweets from people loving their Emma swag (thank you!) and generally had an awesome time. That wasn't the only fun to be had this week, though. Just take a look back at some of the best social posts...

Best practices

You've got 20-30 characters to get the mobile open
Follow these words of wisdom to make sure your blog shows up in search
Grow your Twitter audience with these 6 tips

Emma news

Every Emma template is now responsive and mobile-optimized! 
Digital Summit was so fun. Head to our Facebook page to see for yourself.

Fun finds

Some predictions about the future of email marketing
Brands are remaking priceless works of art
"The Great Catsby"  Why didn't I think of this?

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

It's hard to not love a cartoon about world domination. 

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

Emma Social recap: The Swag edition

A roundup of links we loved this week

Digital Summit is this upcoming Tuesday, and we're getting ready by packing up tons of Emma goodies to bring to the masses. If you want your own little piece of Emma swag, but won't be able to meet us in Atlanta, just leave a comment here. We'd be happy to oblige!

Now that you've just added to your wardrobe, go ahead and add to your knowledge base with a look at what went down in social this past week:

Best practices

You, yes you, can use these 5 tips to boost your business on Pinterest
Social sharing can improve your email response. Go ahead and try it.
Learning about why folks unsubscribe may help you keep them from doing so
 

Emma news

Digital Summit is next week, and we'll be there speaking on mobile email design!
We're hiring in Nashville and Portland 
 

Fun finds

NPR reporters do seem to have pretty great names
A fun set of psychology behind tweeting styles
21 awesome social media facts, figures and statistics for 2013

 

Our most popular tweet of the week

 

And lastly, a favorite find from our own Twitter feed

Google Glass seems to be a hot topic in the blogosphere these days. I LOL'd at this fun little video. It's worth a watch.

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

Emma Social recap: The Faces of Emma edition

A roundup of links we loved this week

We celebrated some fun staffer moments on Instagram this week: Christine got cookies for Administrative Professionals' Day, Katie got a Twitter shoutout from a cool customer, Clint donned boxing gloves for an impromptu photo shoot, and Gus the dog accompanied Kyle to the office, where he was promptly put to work on support emails.

So what notable moments happened in the world of social this week? Here's our roundup: 

Best practices

85% of B@Bs aren't using autoresponders?! 
10 great social media tips for local businesses
Is your email subject line creative... or deceptive?

Emma news

Who's got cute glasses and integrates with SurveyMonkey?
Three cheers for Christine on Administrative Professionals' Day (and every day)
Breaking: We still love pizza

Fun finds

5 technology sounds that you may or may not miss
Have you played our Brainiac Memory Match game yet?
Hackers: Uncle Sam beckons

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

Not only is this a superb animated gif, but I love the takeaway about when to send (or not send) your emails. 

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

Making the most of hashtags in social media

Why your social strategy should be more than "Put a hashtag on it"

Have you noticed all the buzz around hashtags recently?

You're used to seeing 'em on Twitter, G+ and Instagram. They pop up on the screen when you're watching your favorite TV show (read: Shark Tank) or the commericals that air in between contestants' business pitches to the sharks. (We're still talking about Shark Tank, right?)

Vine, the latest arrival on the social media scene, now uses hashtags more prominently on its Explore page to help surface popular topics, and news broke last month that hashtags on Facebook are immiment. 

Take a look at your own social feeds. Some people – and brands – embrace hashtags, while others avoid them altogether. Whether you love them or hate them, it seems like hashtags are here to stay. And to help you make the most of them, I've outlined a few considerations for your hashtag use. 

Social tips for becoming a hashtag pro

  • Don't go on a hashtag-spree, at least not on Twitter. The recommended hashtag allowance is two per tweet. 
  • Search social sites to discover which relevant tags are the most popular before choosing what to use in your tweet. Content curators may be searching for popular tags, and you want your content to surface.
  • Create a unique tag for special events or campaigns. Pick one that's logical and not super-long (you don't want to impede RTs), and make it public so folks at home can play along. When we launched our Brainiac Guide to Images in Email, we tagged some posts with #Brainiac. It's a great way for all of our Brainiac content to surface in one search.
  • Treat different channels, you know, differently. While Twitter says to limit the number of hashtags per post to two, Instagram recommends covering all of your bases. You're allotted up to 30 tags per photo.
  • Never punctuate hashtags or include spaces – you'll break the tag and look like a social amateur. If you're looking to make the tag more legible, capitalizing the first letter of each word may help. #LikeThis

Are you a #hashtag #convert, or are you hoping they'll go the way of Tamagotchi pets? Leave a comment and let us know!

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Keep up with Emma's social posts on Twitter, Facebook, Instagram and Vine (we're Emma email).

Emma Social recap: The SoBro edition

A roundup of links we loved this week

Emma is headquartered in the Nashville district known as SoBro (that's South of Broadway if you're mashup-averse). It's a growing hub for technology companies and startups, and we get together with our neighbors from time to time for drinks, snacks, socializing and general merriment. What other social happenings went down this week? Here's a roundup from our Twitter and Facebook feeds: 

Best practices

Don't forget these 5 simple tips for getting images in email right
13 ways to be Google-friendly
3 common – but totally avoidable – social media marketing mistakes

Emma news

Emma now integrates with SurveyMonkey!
Who's the top email service provider? (It's us, and we're flattered.)
Pssst...Some of our best email tips ever are packed into this NAMA blog post

Fun finds

A Venn diagram of the Nashville tech community
Meet the worst startup ever
6 cross-platform hashtag marketing campaigns

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

This post was so compelling, I downloaded the app right away. Crowdsourcing city images makes weather fun. Do you have the app? Tell me what you think!

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

Emma Social recap: The Kanban edition

A roundup of links we loved this week

It's been a busy week here at the Emma shop. We caught some folks hanging around our Kanban board, which sits front and center in the atrium-style room of whiteboards Emma staffers call "The Thunderdome." It's where we track the progress of new features and account enhancements that we can't wait to share with you – including a cool announcement we'll make next week.

In the meantime, check out the happenings from the World Wide Web, and if there are any other Kanban fans in the house, leave a comment and let us know!

Best practices

What makes a great signup form
5 Steps to writing email copy that converts
Go ahead and set up Google authorship

Fun finds

Turn your inbox into a to-do list with this handy tool
Fourteen Vines that tell a story
Who's getting Facebook pages right?

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

This post reminds us how the competitive landscape changes as you refine the definition of your brand, and the leading graphic is sure to make you LOL.

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

Emma Social recap: The Fantasy Baseball edition

A roundup of links we loved this week

Have your fantasy baseball teams been off to a great start? Over here in the Emma shop, Big League Chewie, Wookie Season and #FreeCharlieHustle are swinging for the fences. (That strategy sounds a lot like: "Should I be starting a new pitcher every day?")

If fantasy baseball is a bit off base for you, We've got you covered with a different type of strategy: the digital type to be exact. Check out some links we pitched this week, and walk into the weekend with home run advice. See what I did there? 

Best practices

The easiest way to use social media to boost your ROI
Ask, listen, sell. (In that order.)
Symbols in your email subject lines may be good for your open rate

Emma news

We're more mobile than ever! Check out what Emma staffers say about mobile email design.
Emma hosted a Nashville Fashion Week runway show

Fun finds

Whoa, baby. Thinking about getting an iPad? They're on mega sale!
Looking at cute kittens is good for you. Seriously.
Now little Johnny can put his new iPhone to use at Chuck E. Cheese

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

Sure, everyone loves a freebie, but what makes Imogene and Willie's giveaway so great is that they share the personal story behind it. What a great way to connect people with your brand on a personal level. 

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

The easiest way to use social media to boost your ROI

Sometimes it's all about responding when your name is called

When savvy shopper W. Mark Whitlock took to the Twittersphere earlier this week, he had a goal in mind: Find out if he's partnering with the right email service provider.

That's something that you see pretty often on social media, and asking for advice on Twitter is a great way to get recommendations from peers. It's also a great way to feel out brands that take great care of customers over social media.

We have alerts set up to notify us when @emmaemail is mentioned on Twitter, so whenever we see our name included amongst some of our biggest competitors, we can't help but respond and throw a vote in the hat!

Turns out, we were the only one in the group of ESPs listed to respond. That meant something to Mr. Whitlock, and he decided that being with Emma was the right fit for him.  And we're certainly excited to have him in our community!

The takeaway: Don't be afraid to jump into the conversation when your brand can benefit. When done right, the payoff is big. 

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Emma Social recap: The March Madness edition

A roundup of links we loved this week

Around the Emma offices we like to work hard, and we've been known to play pretty hard, too. This week we set up streaming capabilities in our bistro so we can get our March Madness on with the best of them. I'm pulling for Gonzaga – but mostly because it sounds like "gorgonzola" and I love cheese. No matter which team you're rooting for, we've listed this week's slam dunks from the web.

Best practices

A great lesson in social customer service from C.C. Chapman
Creating engaging content with calls to action that drive conversions
Nike is getting Instagram right

Emma news

Come work with us! We're hiring a Production Designer
We're still giving away stock images: Get yours by March 31 (less than ten days away!) 
A peek into our own test of responsive email design

Fun finds

What did we ever do before SEO and SEM?
#How #to #keep #people #from #hating #your #use #of #hashtags
Twitter's old enough to learn how to ride a bike

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

Even if basketball isn't your thing, you can get into bracket-mania with Garden & Gun's southern food bracket. We're rooting for Cheerwine. No, wait. We want MoonPie... Er, how are we supposed to choose one winner?!  Leave us a comment and let us know who you're rooting for. (It's Texas Pete, isn't it?)

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

Emma Social recap: The Ides of March edition

A roundup of links we loved this week

We've been having a lot of fun with stock images from BigStock this month. Et tu, Brute?

The Ides of March are upon us, folks. The biggest thing you should beware? Our BigStock giveaway expiring before you get your five images (yep, we're footing the bill). You've got about two weeks left for the freebie! Before you go fretting about which baby panda photo to purchase (you'll probably want to get 'em all anyway), relax and take a look back at all the wonderful things the world wide web had to offer you this past week:

Best practices

How to use SEO and SEM in your email marketing
Applying neuroscience to your email campaigns
How to get your co-workers sharing your social campaign

Emma news

You've got 2 weeks left to get stock images on us!
We're hiring in Nashville
All March long, we're talking images on our blog

Fun finds

Looks like Twitter is diving into the music industry
Pitching your startup in 6 seconds  a great way to put Vine to good use
Think you can spot a great subject line? Prove your skills in this showdown

Our most popular tweet of the week

And lastly, a favorite find from our own Twitter feed

To retailers, March Madness is all about sales. To die-hard fans – brackets. To the IT folks, it's about throttling your streaming capabilities. Cheers to you, IT peeps. Or as we like to call you: purveyors of productivity.

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Keep up with us in real time on Twitter, Facebook, Instagram and Vine (we're Emma Email).

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