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Staffer Q&A with Senior Sales Executive Katie Rhode

Tell us a little about yourself, Katie. What do you do at Emma?

I work on Emma’s University Team — we’re responsible for introducing universities to Emma and help them get set up quickly with just the right tools that will help them create their best and most engaging communications. I lead a small team that finds interesting opportunities in some of our favorite institutions, departments and maybe the college sports teams we root for (go Cats!).

I am also a part of Emma’s Giving Back Team. We’re tasked with coordinating things like our community endowment, and the Emma 25 and Emma 250 programs. We also organize various staffer volunteer activities throughout the year like Hands on Nashville Day, Jack and Back, and Code Boo.

Ok, and when you’re not at Emma?

When I’m not at Emma, you can find me running around my neighborhood (listening to nerdy podcasts) for just long enough to justify eating all my favorite foods in Nashville. I’m sorry, but I can’t tell you about my favorite breakfast spot because I want that all to myself but, I’m willing to share a few other Music City go-to’s:

  • Breakfast: The Pub at Basement East. Go for the pineapple mimosas, stay for the biscuits with honey butter and bacon.
  • Lunch: 12th South Taproom. Holler at that Mixed Baby Greens salad and shrimp. Splurge on the whole salad. Trust me, you’ll eat the entire thing and wish there was even more.
  • Dinner: City House. They have a rotating menu, so fingers-crossed you can get the steak, but the pizza is a winner and it’ll always be there for you.

Other than that, you can find me doing anything outdoors: yoga, reading, working in my garden. I love the sun and fresh air!

What project are you currently working on?

Right now, I am collaborating with Emma’s Product Team to gather more insight into how our favorite universities are using Emma — specifically, email tools like our event API, lightbox forms and automation. From there, we set up calls with those universities to learn more about how they are achieving their goals. I love digging into the successes and sharing those with potential Emma users.

Similarly, but on the flip side, our team is working to identify universities that have some room to expand their Emma usage. More often than not, there are several departments at each school using Emma and we’re working to find ways to unify these departments to be able to share best practices and wins, as well as introduce Emma to the university as a whole.

Read any good books lately?

Are you asking me if I’ve finished any good books lately? Although I did recently knock out the latest Tom Brokaw book, A Lucky Life Interrupted, I am currently in the middle of—no joke—13 books. I like variety, okay? A few highlights and strong recommendations:

Complications, by Atul Gawande
Gratitude, by Oliver Sacks
Devil in the White City, Erik Larson

Our readers are dying to know: What’s your spirit animal? Why?

A giraffe. I am tall, I eat a lot of leaves, I am laid back, but you’d be surprised to find out my max running speed is ~37 mph (give or take 30 mph).