5 pointers for visually effective email campaigns

Two Emma customers that use images effectively in their email campaigns: Hooprama and Goddess of the Hunt.

Wondering how to improve your next effort? Creating an email campaign can seem daunting sometimes, so keep these tips in mind for your next big send.

1. Don’t be shy – use images.

There’s nothing less inviting in your inbox than opening an email only to see text, text and … oh, yeah, more text. Although your information is no doubt interesting, your readers’ time and attention spans are limited. So make your campaign fun!

Pictures are eye-catching little gems that make your content feel more readable and personalized. Thanking your audience for their support? Show a picture of your appreciative staff to put a face on your gratitude. Advertising an upcoming event? Sprinkle in some pics from last year’s shindig so potential attendees know what to anticipate. We can be vain creatures, we humans, and if there happens to be a photo of moi in your write-up of last week’s mixer, well, you can bet I’ll not only feel special, but I’ll also share it with my friends and open your next email with gusto.

Of course, if your readers’ email programs have images turned off, they may not see your photos at first, so make sure your campaign is still visually appealing by formatting the text in creative ways. Which brings us to…

2. Break up your content.
Yeah, yeah, breaking up can be hard to do (we know), but it’s vital in your email campaigns.

  • Consolidate content into lists. Great for skimming!
  • Highlight different sections using Emma’s table tool to insert background colors.
  • Make use of layouts that space your content in unexpected ways. Think outside of the basic letter structure.
  • Experiment with the horizontal rule tool to put a thin border between articles.

Visually let your readers know that even with their busy schedules, your email is quick and easy to read.

3. Keep it a little consistent.
Every Monday, I get a newsletter from Oprah. I admit it. (It’s a good read, OK?) And every Monday at work, I cringe at the thought of someone catching me read it. But what keeps me hooked is that whenever I open it, I know exactly where to direct my eyes for a hasty once-over. Before I know it, my “I-don’t-want-anyone-to-see-me-reading-this-touchy-feely-email” attitude gives way to intrigue as I start clicking the links that appeal to me. On top of that, the email stays consistent within itself, using only a couple fonts (in reasonable sizes) and sticking to a uniform, easy-to-read color scheme.

If you build a campaign that is somewhat predictable in terms of timing, content and placement, with a little restraint shown in your font and color choices, your readers will know when and where to find their favorite pieces.

Of course, for every rule, there is an exception…

4. Now spice it up.
You have to know the rules before you can break them, so once you’ve figured out a general framework for your campaigns so that readers know what to expect, find a way to still keep it fresh. Disrupt the norm occasionally with a new banner graphic that calls attention to a big event or sale you’re advertising. Keep readers guessing a little, so they never feel like they’ve read it all before. If you have a column on basket weaving every week, but this week you have nothing to share on the topic, don’t fill the space just to stay consistent. Put something new in its place or try a simplified mailing with less content this time.

Which raises another issue, really…

5. Keep an eye on that length.
Mark Twain once said, “I didn’t have time to write a short letter, so I wrote a long one instead.” Long-winded email campaigns, my friends, won’t always endear you to your audience. Although it may seem slightly counterintuitive, creating long messages is an easy (and quick) mistake to make.

And it’s understandable — after all, you’re an amazing organization doing great things, and you want to share it all. The truth is that it’s harder to spend time figuring out what’s most important to your readers. The key is to take the time to do just that. When your email campaign is too long, readers are less likely to read your content. Such a paradox!

So here’s the secret: Don’t give it away all at once. You want to direct readers to your website, right? Well then, leave a little to the imagination and make them want more. Give only a headline or a brief teaser to an article so they can easily scan for topics that pique their curiosity. Then direct your readers to the full story with a “see more” or “continue reading” link, which will take them straight to your website. Right where you want ‘em.

And now, with your images, easy-to-read chunks and manageable length, your readers won’t feel over-or-under- whelmed with the “body language” of your email. Prepare to be heard (and seen).


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